Contact Us

For anything about this site — a correction, an error in the tool, a rate that needs updating, or a question about something written here — email contact@gepcoobill.pk. Corrections are the most useful messages we get, so please send them.

We usually reply within two to three working days.

For GEPCO itself

We are not GEPCO and cannot act on your account. For billing disputes, meter faults, outages, complaints or connection matters, contact GEPCO directly:

Helpline118 (24 hours)
SMS8118
Alternate numbers+92-55-9200504 · +92-55-9200516 · +92-55-9200592
Online complaintsccms.pitc.com.pk
Official websitegepco.com.pk
Bill portalbill.pitc.com.pk
Head office565/A Grand Trunk Road, Industrial Estate Model Town, Gujranwala 52250

For anything local — a meter change, a disputed reading, a site visit — go to the Sub Division office named in the Consumer Detail box of your bill. That office holds your file.