GEPCO Meter Name Change, Tariff & Load Enhancement 2026

Changes to an existing GEPCO connection are applied for through the Change option on the ENC portal at enc.com.pk. Three types are handled there: change of name, change of tariff category, and change of sanctioned load. Each needs your CNIC, a recent bill and proof of ownership. Name and tariff changes are usually verified within a few weeks. Load changes require a site survey first.

Which change do you actually need?

Picking the wrong type means cancelling and resubmitting, so settle this before you open the portal.

• Change of name — the connection is in a previous owner’s, landlord’s, or deceased relative’s name and you want it in yours.
• Change of tariff — the Tariff Category on your bill does not match how the premises are used. A home billed as commercial, or a shop billed as domestic.
• Change of load — the San Load figure on your bill no longer matches what you run. Increasing it is load enhancement. Reducing it is also possible, and worth knowing about.

Some situations need two applications. Converting a house into a shop is both a tariff change and usually a load change.

Before anything else: check the arrears

This is the step that costs people money. A GEPCO connection carries its dues with the meter, not with the person. If the previous owner left unpaid bills, those arrears sit against that reference number, and the transfer will not go through until they are cleared. In practice, that means the new owner pays them. Look at the Arrears row on the current bill before you hand over money for a property. The figure is printed as an amount over a number of months. If it shows anything, negotiate it off the sale price or have the seller clear it before completion.

The same applies to a shop or an inherited house. Check the bill first, apply second.

Change of name

Who can apply

The owner, or someone holding written consent from the owner on stamp paper. A tenant cannot transfer a connection into their own name without it. For a deceased account holder, the legal heir applies with succession documents rather than a sale deed.

What you need

• Attested copy of your CNIC
• A recent bill for the connection, showing the reference number and the current name
• Proof of ownership — registry, fard, allotment letter or sale deed
• Owner’s consent on stamp paper, if you are not the owner
• Succession certificate or heirship documents, in an inheritance case
• Cleared arrears

Applying

Open Change on the ENC portal and select Change of Name. The form asks for the current name and the father or husband name exactly as they appear on the bill, then the new name and its father or husband name. Copy the existing pair character for character — a spelling variation between your form and the billing record will stall the file.

Upload the documents. Each file must be under 300 KB, in JPG, PNG or PDF. This trips up more applications than anything else. Photograph documents in daylight and compress them before uploading rather than uploading a full-resolution scan that the portal rejects.

Submit, then save the Tracking ID.

What changes and what does not

The name on the bill changes. Almost nothing else does.

Your reference number stays the same. So does the Consumer ID, the meter, the sub-division and the billing history. You are not getting a new account — you are being recorded as the holder of an existing one. That matters practically: the reference number you already have keeps working for bill checks, payments and complaints throughout the process and afterwards.

Change of tariff

Your bill prints a Tariff Category and a tariff code in the Consumer Detail box. If a domestic property is billed on a commercial code, every unit is priced from the wrong schedule, and the difference over a year is substantial. Apply through Change on the ENC portal, selecting Change of Tariff, with your CNIC, current bill and ownership proof. GEPCO may inspect the premises to confirm actual use before approving.

The risk running the other way

A domestic meter running a shop, a workshop or a guest house is a different matter, and it is common enough to be worth stating plainly.

If GEPCO inspects and finds commercial activity on a domestic connection, the tariff is corrected and a detection bill can be raised for the period the wrong rate applied. That is charged retrospectively, in one instalment, and it can be a large figure. Applying for the correct tariff yourself is considerably cheaper than being found out.

Change of load

When you need it

Your San Load should reflect what you actually run. Adding a second air conditioner, a water motor, a welding set or shop machinery pushes your connected load past what was sanctioned. Above roughly 5 kW you move onto a three-phase connection and Time of Use billing, which is a different rate structure entirely, not just a bigger number.

The survey

Load enhancement is not a paperwork exercise. GEPCO sends an engineer to check whether your service line, the conductor feeding your premises and the area transformer can carry the additional load.

If the transformer is already near capacity, the answer may be no, or it may come with a demand notice covering an upgrade. This is why load applications take longer than name or tariff changes, and why the timeline depends on your street rather than on office workload.

Reducing your load

Less discussed, and worth a look.

Fixed charges are tied to your slab and sanctioned load. If your load was set high years ago — a three-phase connection for machinery you no longer run, or a load figure inherited from a previous owner — you may be paying a fixed charge every month for capacity you never draw. Work out what your current usage actually costs at different load figures with the GEPCO bill calculator before applying. If the saving is real, a load reduction application through the same Change path is straightforward.

Tracking your change application

Change applications are tracked separately from new connections.

Open Track, choose Change of Name/Tariff/Load rather than New Connection, select GEPCO, and enter your Tracking ID or CNIC.

If the file has moved to the demand notice stage, use Print DN and select the change option there too. Payment is at a designated bank counter for GEPCO consumers, and the bank-stamped receipt goes back through Upload DN as well as physically to your sub-division office. The portal mechanics are the same ones used for a new connection — if you want them step by step, they are covered in the GEPCO new connection guide.

How long it takes

Name and tariff changes are typically verified within a few weeks, assuming clean documents and no arrears. Load changes depend on the survey and on network capacity in your area. Expect longer. Files stall for three reasons above all others: outstanding arrears, uploads over 300 KB, and a name that does not match the billing record exactly.

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